Cancellation policy
Subscription & Cancellation Policy
At Healthy Living Co, we aim to make managing your subscription simple, flexible, and transparent. Please review our subscription terms below.
1. Subscription Cancellations
You may cancel your subscription at any time through our Customer Subscription Portal or by contacting us at info@healthylivingco.net.
Cancellations take effect for future orders that have not yet been processed. Once your cancellation is confirmed, you will not be charged for any further subscription renewals.
2. Subscription Changes
You can manage your subscription through our Customer Subscription Portal, including:
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Changing your delivery frequency
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Updating your shipping address
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Adjusting product quantities
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Adding or removing products
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Updating your payment information
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Skipping or rescheduling upcoming deliveries
You may also request assistance by emailing info@healthylivingco.net.
Please make changes before your next scheduled renewal to avoid unwanted orders.
3. One-Time Purchases
Healthy Living Co offers one-time purchase options alongside subscription purchases.
If you do not wish to receive recurring deliveries, select the One-Time Purchase option before completing checkout.
One-time purchases do not automatically renew.
4. Automatic Renewals
By selecting a subscription, you authorize Healthy Living Co to automatically charge your selected payment method at the recurring price and delivery frequency displayed during checkout.
Your subscription will continue until you cancel it.
Subscription discounts will be applied according to the offer selected at checkout.
You can view and manage your upcoming orders through the Customer Subscription Portal.
5. Free Gifts & Promotional Bundles
Certain Healthy Living Co bundles include complimentary gifts, such as our Herbal Tooth Powder, Miswak Travel Case, or Miswak Cutter.
For subscription purchases:
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Promotional gifts included with your initial order are provided free of charge on that first order.
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If a gift is included as a recurring subscription item, it will automatically renew at its normal subscription price, including any applicable subscription discounts, beginning with the second order.
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You may remove or cancel recurring gift items through the Customer Subscription Portal or by contacting our support team.
For one-time purchases:
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Eligible promotional gifts are included free of charge with your qualifying purchase.
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These gifts are provided once and will not automatically renew.
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No recurring charges will apply to gifts purchased as part of a one-time order.
Please review your order summary and recurring subscription charges before completing checkout.
6. Subscription Billing & Refunds
Subscription orders are billed automatically according to your selected delivery schedule.
If you wish to cancel, skip, or modify an upcoming order, please do so before the scheduled billing date.
Once an order has been processed, cancellation of the subscription will not automatically cancel or refund that order.
Refund requests for processed orders are handled in accordance with our applicable Refund & Returns Policy and consumer protection laws.
7. Customer Support
If you have any questions about your subscription, billing, recurring gifts, or upcoming deliveries, please contact us.
Healthy Living Co
Email: info@healthylivingco.net
You may also manage or cancel your subscription at any time through our Customer Subscription Portal.
By purchasing a subscription, you acknowledge the recurring products, prices, discounts, and delivery frequency disclosed at checkout and authorize the applicable recurring charges until cancellation.